LTL Operations Leader: Dock, Dispatch & Safety

CENTRAL TRANSPORT LLC; Charlotte (NC); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

PTO

Medical/Dental Insurance

Flexible Spending Account

Life Insurance

Job summary

Central Transport LLC in Charlotte, NC is seeking an experienced operations leader to oversee outbound dock activities for the designated terminal section. You will manage loading, forklift traffic, and palletized freight, while guiding up to 30 local drivers and dock staff to meet a production schedule.

The role emphasizes driving performance, safety, and customer service excellence, with a focus on leveraging technology to optimize operations and ensure compliance with DOT/OSHA standards.

Qualifications

• Experience in transportation, cross docking, or shipping and receiving environments.
• Familiar with customs and cross-border transportation.
• Strong leadership qualities.
• Desire to surround customer with excellence in service.
• High aptitude for technology.
• Ability to multi-task while being detail oriented.
• Excellent written and verbal communication skills.
• Associate or Bachelor's Degree preferred but not required.

Responsibilities

• Oversee outbound operations for your designated section of the terminal dock, including loading and forklift traffic management.
• Manage up to 30 local LTL drivers and dock personnel to meet production schedules.
• Build loads based on labor and freight availability using independent judgement.
• Ensure proper load of carriers by monitoring trailer cube and weight.
• Provide leadership and accountability to a team of drivers and dock workers.
• Monitor dock production to meet or exceed KPI goals.
• Monitor hours and overtime while maintaining a safe work environment.
• Ensure compliance with DOT/OSHA standards and company policies.

Skills

Leadership

Multi-tasking

Communication

Technology aptitude

Detail orientation

Education

Associate or Bachelor's Degree

Tools

Forklift

Job description

Central Transport LLC in Charlotte, NC is seeking an experienced operations leader to oversee outbound dock activities for the designated terminal section. You will manage loading, forklift traffic, and palletized freight, while guiding up to 30 local drivers and dock staff to meet a production schedule.

The role emphasizes driving performance, safety, and customer service excellence, with a focus on leveraging technology to optimize operations and ensure compliance with DOT/OSHA standards.