Linehaul Operations Lead

Estes Express; Phoenix (AZ); On-site; USD 72,000 - 103,000; Full time

Job summary

Estes Express in Phoenix seeks a supervisor to lead drivers and dock personnel, set targets, monitor performance and coach for development. You will ensure safe, efficient LTL operations and adherence to policies.

Responsibilities include scheduling, KPI achievement, problem resolution with loads/customers, and coordination of equipment. This role requires strong leadership and communication to maintain high service levels.

Qualifications

• High school diploma or GED; bachelor degree preferred.
• Prior management, dispatch and dock experience in LTL trucking.
• Strong leadership to hire, coach, train, mentor and terminate employees.
• Excellent planning and organization skills.
• Must pass pre-employment drug screen and background check.
• Authorized to work in the United States.

Responsibilities

• Lead drivers and staff; set targets and monitor performance.
• Ensure efficient, safe LTL operations and dock planning.
• Develop schedules; improve efficiency and reduce costs.
• Coordinate communication with customers by phone, fax, or email.
• Meet KPIs and drive continuous improvement.
• Oversee hiring and termination per Service Center policy.

Skills

Leadership

Coaching

Scheduling

Communication

Safety compliance

Education

High school diploma or GED

Bachelor's degree preferred

Tools

AS/400

MS Office

Job description

Estes Express in Phoenix seeks a supervisor to lead drivers and dock personnel, set targets, monitor performance and coach for development. You will ensure safe, efficient LTL operations and adherence to policies.

Responsibilities include scheduling, KPI achievement, problem resolution with loads/customers, and coordination of equipment. This role requires strong leadership and communication to maintain high service levels.