LPN Care Navigator: Hospice Referrals & Triage

Hospice of the Western Reserve; Cleveland (OH); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Retirement plan

Health benefits

Tuition assistance

Technology package

Job summary

Hospice of the Western Reserve is seeking a Care Navigation Nurse LPN to support referral intake and clinical triage. This role emphasizes timely access to hospice services and seamless progression of referrals.

The ideal candidate is an LPN in Ohio with hospice experience, strong communication skills, and a commitment to compassionate care. The position offers a total rewards package including health benefits and tuition assistance.

Qualifications

• Hospice experience strongly preferred.
• Comfortable using multiple technologies, including phone systems and referral platforms.

Responsibilities

• Retrieve, monitor, and process referrals for hospice services.
• Follow up on referrals that do not progress to dispatch.
• Participate in quality improvement and process improvement initiatives.

Skills

Excellent verbal and written communication skills

Ability to communicate calmly and compassionately

Strong teamwork and collaboration skills

Experience with electronic medical records

Knowledge of hospice services

Education

Licensed Practical Nurse (LPN) in Ohio

Job description

Hospice of the Western Reserve is seeking a Care Navigation Nurse LPN to support referral intake and clinical triage. This role emphasizes timely access to hospice services and seamless progression of referrals.

The ideal candidate is an LPN in Ohio with hospice experience, strong communication skills, and a commitment to compassionate care. The position offers a total rewards package including health benefits and tuition assistance.