LPN Care Coordinator — Home Care Scheduling

Rochester Regional Health; Rochester (MN); In loco; USD 34.000 - 43.000; Tempo pieno

Descrizione del lavoro

Rochester Regional Health Home Care Monroe is seeking an organized LPN coordinator to support patient services under the team manager. You will help prioritize and coordinate daily patient schedules, request additional services as needed, and ensure referrals are assigned promptly to the appropriate providers.

This full-time role in Rochester, MN offers a Monday–Friday schedule and requires excellent customer service, attention to detail, and proficiency with Microsoft Office to document and

Competenze

• Excellent interpersonal skills and customer service abilities.
• Ability to multi-task in a fast-paced environment.
• Proficient use of Microsoft Office.

Mansioni

• Validates supplemental orders and processes per policy.
• Assists in other duties as deemed appropriate to the scope of practice of an LPN.
• Manages multiple phone calls in a timely and professional manner with follow up to assure callers’ needs are met.
• Provides field staff assistance and resources for day-to-day issues as they arise under the direction of the team manager/designee.
• Checks email in a timely manner providing follow up to assure sender’s needs are attended appropriately.
• Updates the EMR per agency standards.
• Performs transfers or discharges as required by regulation.
• Builds and maintains strong, communicative relationships with the team.
• Provides exemplary customer service.
• Performs general office duties/projects including answering phones, documentation/order processing, copying, filing, mailing, and obtaining/ordering office supplies.
• Attends team meetings and other internal meetings as requested.
• Other duties as assigned.

Conoscenze

Interpersonal skills

Multi-tasking

Microsoft Office

Descrizione del lavoro

Rochester Regional Health Home Care Monroe is seeking an organized LPN coordinator to support patient services under the team manager. You will help prioritize and coordinate daily patient schedules, request additional services as needed, and ensure referrals are assigned promptly to the appropriate providers.

This full-time role in Rochester, MN offers a Monday–Friday schedule and requires excellent customer service, attention to detail, and proficiency with Microsoft Office to document and