Loyalty Operations Associate (Fully Remote)

Partner Company; United States; Remote; USD 54,000 - 68,000; Full time

Benefits offered by this job

Remote work within the United States

Job summary

Partner Company is a tech-driven firm specializing in customer loyalty and promotional offers. This remote US-based role focuses on building and testing loyalty campaigns, ensuring accurate setup, messaging, and compliance across offers.

The candidate should have at least 1 year in loyalty operations or QA, with data-tool experience to monitor performance and resolve issues in a fast-paced remote environment.

Qualifications

• At least 1 year in loyalty operations, promotional campaign management, or quality assurance.

Responsibilities

• Build, configure, and maintain promotional bonus offers with accurate setup and compliance.
• Test promotional offers before launch to verify eligibility, rewards, and customer messaging.
• Identify and troubleshoot discrepancies, coordinating with teams for effective solutions.

Skills

Loyalty operations

Promotional campaign management

Quality assurance

Data analytics tools

Tools

Data tools

Job description

• Build, configure, and maintain promotional bonus offers with accurate setup and compliance.
• Test promotional offers before launch to verify eligibility, rewards, and customer messaging.
• Identify and troubleshoot discrepancies, coordinating with teams for effective solutions.

Requirements:

• At least 1 year in loyalty operations, promotional campaign management, or quality assurance.
• Strong attention to detail and a quality-focused mindset for configuring offers and validating rules.
• Experience using data tools to monitor activity and identify performance issues.
• Annual base salary of $54,400–$68,000 USD with bonus and equity opportunities.
• Remote work within the United States with cross-functional collaboration.
• Professional development and process innovation opportunities.

Partner Company

The company is a technology firm specializing in customer loyalty and promotional offers. It fosters cross-functional collaboration and innovation in a fast-paced remote environment.