Loyalty Growth & Analytics Leader

Mohegan Pennsylvania; Connecticut; On-site; USD 90,000 - 130,000; Full time

Job summary

Mohegan Sun in Uncasville, CT seeks a Loyalty Marketing & Analytics Manager to partner across Mohegan properties and Mohegan Digital. You will develop, capture, analyze, and optimize Momentum loyalty data, evaluate program performance, guest engagement, and cross-property participation through insights and reporting.

You will guide benefits design, governance, metrics, and recommendations to enhance acquisition, retention, and guest value while aligning with business objectives and omni-channel

Qualifications

• Bachelor's degree in economics, accounting, finance, statistics, applied mathematics, marketing analytics, or related field.
• 3+ years in loyalty strategy, program analysis, or related area.
• Experience with loyalty benefits design, earning/redemption mechanics, and program economics.

Responsibilities

• Partner with Mohegan properties and Mohegan Digital to develop, measure, and optimize Momentum loyalty data and governance.
• Develop metrics for member behavior, cross-property offers, and program profitability.
• Create reports, dashboards, and insights that inform leadership and drive guest acquisition, engagement, and retention.
• Collaborate across property marketing, finance, and IT to align omni-channel loyalty initiatives.
• Stay current on loyalty trends and competitive practices to inform strategy.

Skills

SQL

Data analytics

Loyalty programs

BI tools

Data warehouse

Marketing analytics

Program design

Cross-functional

Education

Bachelor's degree

Tools

GMS/CMS ACSC/IGT

Microsoft Office

Job description

Mohegan Sun in Uncasville, CT seeks a Loyalty Marketing & Analytics Manager to partner across Mohegan properties and Mohegan Digital. You will develop, capture, analyze, and optimize Momentum loyalty data, evaluate program performance, guest engagement, and cross-property participation through insights and reporting.

You will guide benefits design, governance, metrics, and recommendations to enhance acquisition, retention, and guest value while aligning with business objectives and omni-channel