Loyalty Marketing & Analytics Lead

Mohegan Sun; Connecticut; On-site; USD 90,000 - 130,000; Full time

Job summary

Mohegan Sun is seeking a Loyalty Marketing & Analytics Manager to partner with Mohegan properties and Mohegan Digital in designing, evaluating, and optimizing the Momentum loyalty program. The role emphasizes data-driven insights, governance of benefits, and cross-property alignment to maximize guest value and loyalty across channels.

The ideal candidate will drive metrics, forecasting, and reporting and collaborate with marketing, finance, and technology teams to support loyalty initiatives and

Qualifications

• Bachelor’s degree required in a related field.
• 3+ years in loyalty strategy or program design.
• Experience with data-driven loyalty insights.

Responsibilities

• Develops metrics and dashboards for Momentum loyalty.
• Collaborates with marketing, property teams, and Mohegan Digital.
• Analyzes guest engagement and program profitability.
• Provides recommendations to improve guest acquisition and retention.

Skills

SQL

BI tools

Data analysis

Marketing analytics

Statistical modeling

Education

Bachelor’s Degree in Economics, Accounting, Finance, Statistics, Applied Mathematics, Marketing Analytics, or a related field.

Tools

ACSC

IGT

GMS/CMS

Job description

Mohegan Sun is seeking a Loyalty Marketing & Analytics Manager to partner with Mohegan properties and Mohegan Digital in designing, evaluating, and optimizing the Momentum loyalty program. The role emphasizes data-driven insights, governance of benefits, and cross-property alignment to maximize guest value and loyalty across channels.

The ideal candidate will drive metrics, forecasting, and reporting and collaborate with marketing, finance, and technology teams to support loyalty initiatives and