Loyalty & Credit Programs Coordinator

Knitwell Group; New Albany (IN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Merchandise discount

Career development

Volunteer opportunities

Health, dental, vision, 401(k)

Employee Assistance Program

Paid time off

Job summary

KnitWell Group seeks a Loyalty & Credit Program Specialist to support the day-to-day execution of loyalty, credit, direct mail and gift card initiatives designed to grow membership, increase spend and drive visit frequency.

You’ll partner with Marketing, Data & Analytics, CRM, Legal, Finance, Store Operations and external partners to manage briefs, offers, timelines, assets and program launch readiness.

Qualifications

• College degree preferred in Marketing, Business or related field.
• Minimum 2+ years in marketing, loyalty or program coordination.
• Strong Excel and PowerPoint skills.
• Ability to manage timelines and cross-functional processes.

Responsibilities

• Support loyalty, credit, direct mail and gift card program initiatives with organized execution.
• Track timelines, asset delivery and approvals for programs and partners.
• Coordinate briefs, messaging and creative requests with internal and third-party teams.
• Pull data, analyze member journeys and identify insights for the program experience.
• Maintain archives of calendars, briefs and assets for reference.

Skills

Excel

PowerPoint

Cross-functional collaboration

Communication skills

Prioritization

Education

Bachelor's degree preferred

Tools

Excel

PowerPoint

Job description

KnitWell Group seeks a Loyalty & Credit Program Specialist to support the day-to-day execution of loyalty, credit, direct mail and gift card initiatives designed to grow membership, increase spend and drive visit frequency.

You’ll partner with Marketing, Data & Analytics, CRM, Legal, Finance, Store Operations and external partners to manage briefs, offers, timelines, assets and program launch readiness.