Loyalty Club Concierge & Promotions Specialist

Circa Las Vegas; Las Vegas (NV); Presencial; USD 30.000 - 42.000; Jornada completa

Descripción de la vacante

Circa Las Vegas is seeking a friendly Representative for the Player's Club to sign up players, explain promotions, and deliver outstanding service. You will educate guests about Club One benefits and help create a positive, welcoming environment on the casino floor.

The role emphasizes guest interaction, clear communication, and the ability to handle a wide range of situations with professionalism while following company standards and security policies.

Formación

• High school diploma or GED required.
• 1–6 months of related experience preferred.
• Ability to read and speak English.
• Must be able to work weekends and holidays.
• Must be at least 21 years of age.

Responsabilidades

• Promote and uphold the Company's Service Standards at all times.
• Communicate with guests in a professional manner.
• Answer guest questions with knowledge of department and property.
• Work independently without direct supervision.
• Proficient in using player tracking systems.
• Evaluate and qualify guests for participation in promotions.
• Provide enthusiastic, friendly service while handling difficult situations professionally.

Conocimientos

Customer service

Communication

Guest relations

Teamwork

Educación

High school diploma or GED

Descripción del empleo

Circa Las Vegas is seeking a friendly Representative for the Player's Club to sign up players, explain promotions, and deliver outstanding service. You will educate guests about Club One benefits and help create a positive, welcoming environment on the casino floor.

The role emphasizes guest interaction, clear communication, and the ability to handle a wide range of situations with professionalism while following company standards and security policies.