Player Loyalty Club Specialist

Circa Las Vegas; Las Vegas (NV); On-site; USD 21,000 - 28,000; Full time

Job summary

Circa Las Vegas is seeking a Player's Club Representative to sign up players for Club One and educate guests on promotions and events. The role focuses on creating a positive environment and delivering outstanding customer service to players.

The ideal candidate will be able to work independently, handle diverse situations, and use player tracking systems to evaluate guest participation in promotions. High attention to customer service and professionalism is essential.

Qualifications

• Must have 1–6 months of related experience.
• Able to work any day of the week and any shift, including weekends and holidays.
• Must be at least 21 years of age.
• Proficient in using player tracking systems.
• Strong communication with guests, team members and management.

Responsibilities

• Sign up players for the Player Loyalty Club (Club One).
• Educate guests on casino promotions and events.
• Provide above and beyond customer service and create a positive environment for players.
• Communicate professionally with guests and reflect understanding of the department and property.
• Follow company service standards at all times.

Skills

Guest communication

Compliance

Experience (1–6 months)

Flexibility

Interpersonal relations

Education

High School Diploma or GED

Tools

Player tracking systems

Job description

Circa Las Vegas is seeking a Player's Club Representative to sign up players for Club One and educate guests on promotions and events. The role focuses on creating a positive environment and delivering outstanding customer service to players.

The ideal candidate will be able to work independently, handle diverse situations, and use player tracking systems to evaluate guest participation in promotions. High attention to customer service and professionalism is essential.