Loyalty Analytics & Insights Specialist

New Seasons Market

Portland (OR)

On-site

USD 70,000 - 100,000

Full time

6 days ago

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Job summary

New Seasons Market seeks a proactive Loyalty & Insights Analyst to transform data into actionable insights that drive customer loyalty and engagement. You will analyze loyalty performance, customer behavior, and marketing campaigns to inform strategy and improve outcomes across multiple stores and channels.

You will collaborate with Loyalty and Marketing teams, develop visualizations, and deliver clear, concise recommendations to support growth.

Qualifications

2–3 years hands-on experience in retail marketing analytics, data science, BI, or data insights roles.
Proficiency in data access tools and BI platforms (SQL, Power BI/Tableau, SAS or Python).
Bachelor’s degree in Marketing, CS, Business, Finance, or related field, or equivalent experience.

Responsibilities

Collect, analyze, and interpret data to identify trends and make strategic recommendations for loyalty, experience, segmentation, and campaigns.
Prepare data sources to track changes in customer behavior across demographics, loyalty measures, and digital marketing.
Develop, maintain, and manage reporting, analytics, dashboards, and BI solutions.
Collaborate with stakeholders to document needs and translate into defined requirements and plans.