Senior Loyalty Analytics & Strategy Lead

SuperMom's LLC

Irving (TX)

On-site

USD 140,000 - 180,000

Full time

5 days ago

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Job summary

7-Eleven is seeking a strategic, analytical and results-oriented Senior Manager of Loyalty Analytics to lead the analytics function for our loyalty programs within the Marketing organization. You will manage a team of analysts (in US and India) responsible for translating customer, transaction and campaign data into actionable insights that improve member engagement and program economics.

The role requires strong executive communication, cross-functional leadership, and the ability to drive

Qualifications

Bachelor's degree in analytics, statistics, economics, mathematics, finance, marketing, business, computer science or a related field.
Five+ years of experience in customer/loyalty analytics, marketing analytics or business intelligence.
Experience analyzing customer, transaction, campaign or loyalty program data.

Responsibilities

Lead development of strategic insights to improve loyalty member acquisition, engagement, and retention.
Translate complex data into clear business narratives and recommended actions.
Own loyalty measurement framework with KPIs and executive scorecards.
Manage data infrastructure, pipelines, and ensure data quality.
Lead segmentation and predictive analytics to personalize experiences.
Collaborate with CRM and Marketing on campaign design and measurement.
Coach and develop a team of loyalty analytics professionals.