Low-Voltage Field Technician – Install, Troubleshoot & Educate

ADT Security Services; Charlotte (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Tuition reimbursement

Company vehicle provided

Short- and long-term disability, life

Paid time off

Career growth opportunities

Flexible work schedule

Job summary

ADT Security Services is seeking a field technician to install and service low-voltage systems in homes and small businesses, ensuring reliable performance and clear customer communication. You will perform site assessments, install wiring, test systems, and provide basic troubleshooting while upholding safety and quality standards.

Requirements include a high school diploma, a valid driver’s license, willingness to work evenings/weekends, and comfort with computers and diagnostics.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license with clean driving record.
• Ability to work evenings, weekends, and holidays as needed.
• Proficiency with computer hardware, software, and network diagnostics.
• Self-directed with solid time management in a fast-paced environment.

Responsibilities

• Install low-voltage wiring and mount devices per site layouts.
• Perform site assessments, system testing, and verify connections.
• Troubleshoot technical issues and flag defective materials or inaccuracies.
• Educate customers on system features, usage, and basic troubleshooting.
• Maintain a safe, clean workspace and follow safety protocols.

Skills

Tech-savvy

Detail-oriented

Strong troubleshooting

Customer-first communication

Time management

Education

High school diploma or equivalent

Tools

Computer hardware knowledge

Network diagnostics

Job description

ADT Security Services is seeking a field technician to install and service low-voltage systems in homes and small businesses, ensuring reliable performance and clear customer communication. You will perform site assessments, install wiring, test systems, and provide basic troubleshooting while upholding safety and quality standards.

Requirements include a high school diploma, a valid driver’s license, willingness to work evenings/weekends, and comfort with computers and diagnostics.