Low-Voltage Doors & Access Tech — Install & Service

Vortex Doors; Eden Prairie (MN); On-site; USD 42,000 - 62,000; Full time

Job summary

Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door repair company, is seeking a Low Voltage Service Technician to join our team of door industry professionals. We are considering applicants with door experience or with low voltage electrical experience!

As an Service Technician, you will install, repair, and maintain various types of doors and related hardware, ensuring they function efficiently and safely.

Qualifications

• High school diploma or equivalent.
• 2+ years’ experience in the commercial door service industry is a plus.
• Knowledge of various door types, brands, and hardware is a plus.
• Ability to use hand and power tools effectively.
• Excellent problem-solving and troubleshooting skills.
• Proficiency in reading a tape measure and fractions for precise installations.
• Good communication and customer service skills.
• Attention to detail and a commitment to quality workmanship.
• Knowledge of safety regulations and adherence to safety protocols.
• Valid driver's license with a clean driving record
• Physical ability to lift up to 50 pounds.
• Physical ability to lift and bend, climb ladders up to 20’ in height, work on knees for extended periods of time and proficient operating power tools.
• Additional ongoing training provided.

Responsibilities

• Door Installation: Install and repair a variety of commercial doors using appropriate tools and equipment.
• Repairs and Maintenance: Diagnose and conduct routine repair door-related issues, such as broken springs, hinges, locks, and electrical components.
• Hardware Installation: Install and configure door hardware, such as locks, handles, closers, and access control systems.
• Safety Compliance: Ensure that all installed doors meet safety and building code regulations and standards.
• Customer Service: Provide excellent customer service by addressing client inquiries, explaining repair processes, and offering solutions to door-related problems.
• Documentation: Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
• Troubleshooting: Diagnose, identify, and resolve technical issues with doors efficiently. Communicate with customers offering cost-effective solutions.
• Quality Assurance: Perform quality checks on installations and repairs to ensure they meet company standards.

Skills

Door experience

Low voltage experience

Mechanical aptitude

Problem-solving

Valid driver’s license

Education

High School Diploma or Equivalent

Tools

Hand tools

Power tools

Tape measure

Job description

Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door repair company, is seeking a Low Voltage Service Technician to join our team of door industry professionals. We are considering applicants with door experience or with low voltage electrical experience!

As an Service Technician, you will install, repair, and maintain various types of doors and related hardware, ensuring they function efficiently and safely.