Commercial Door Technician: Install, Repair & Maintain

Vortex Doors; Wilmington (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

Vortex Doors is seeking Service Technicians to join our team of door industry professionals. You will install, repair, and maintain a variety of commercial doors and related hardware, ensuring they function safely and efficiently.

Applicants may have door experience or be entry-level; strong mechanical aptitude, problem-solving, and attention to detail are essential. Full-time shifts run 7:00 AM–5:30 PM, Monday–Friday, with potential overtime and on-call hours.

Qualifications

• High school diploma or equivalent.
• 2+ years’ experience in the commercial door service industry is a plus.
• Knowledge of various door types, brands, and hardware is a plus.
• Ability to use hand and power tools effectively.
• Excellent problem-solving and troubleshooting skills.
• Proficiency in performing mathematical calculations involving fractions and reading a tape measure accurately for precise measurements and installations.
• Good communication and customer service skills.
• Attention to detail and a commitment to quality workmanship.
• Knowledge of safety regulations and adherence to safety protocols.
• Valid driver’s license with a clean driving record.
• Physical ability to lift up to 50 pounds.

Responsibilities

• Door Installation: Install and repair a variety of commercial doors using appropriate tools and equipment.
• Repairs and Maintenance: Diagnose and conduct routine repair door-related issues, such as broken springs, hinges, locks, and electrical components.
• Hardware Installation: Install and configure door hardware, such as locks, handles, closers, and access control systems.
• Safety Compliance: Ensure that all installed doors meet safety and building code regulations and standards.
• Customer Service: Provide excellent customer service by addressing client inquiries, explaining repair processes, and offering solutions to door-related problems.
• Documentation: Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
• Troubleshooting: Diagnose, identify, and resolve technical issues with doors efficiently. Communicate with customers offering cost-effective solutions.
• Quality Assurance: Perform quality checks on installations and repairs to ensure they meet company standards.

Skills

Problem-solving

Customer service

Attention to detail

Communication skills

Safety consciousness

Education

High school diploma or equivalent

Tools

Hand tools

Power tools

Tape measure

Drill/driver

Ladders

Job description

Vortex Doors is seeking Service Technicians to join our team of door industry professionals. You will install, repair, and maintain a variety of commercial doors and related hardware, ensuring they function safely and efficiently.

Applicants may have door experience or be entry-level; strong mechanical aptitude, problem-solving, and attention to detail are essential. Full-time shifts run 7:00 AM–5:30 PM, Monday–Friday, with potential overtime and on-call hours.