Commercial Door Service Technician — Training & Benefits

Vortex Doors; Hamilton (OH); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health benefits

401K match

8 company paid holidays

PTO

Uniforms provided

Boot allowance

Job summary

Vortex Doors, America’s leading door repair specialist, seeks Service Technicians to join our team of professionals. You will install, repair, and maintain various doors and hardware, ensuring safety and quality workmanship. Experience is valued, but entry level applicants are welcome with the right aptitude.

A strong focus on problem solving and customer service drives success. We offer industry-leading training and a supportive work environment.

Qualifications

• High school diploma or equivalent.
• 2+ years in commercial door service is a plus.
• Knowledge of door types, brands and hardware is helpful.
• Ability to use hand and power tools effectively.
• Excellent problem solving and troubleshooting skills.
• Accurate measurement with a tape measure and fractions.
• Clear communication and customer service mindset.
• Safety awareness and adherence to protocols.
• Valid driver’s license with clean driving record.
• Able to lift up to 50 pounds and work physically demanding tasks.

Responsibilities

• Install and repair a variety of commercial doors and hardware.
• Diagnose and repair door-related issues including springs, hinges, locks, and electrical components.
• Install and configure door hardware (locks, handles, closers, access control).
• Ensure safety and building code compliance for all installations.
• Provide excellent customer service by explaining repair processes and solutions.
• Maintain accurate records of service visits, repairs, and installations.
• Troubleshoot issues and communicate cost-effective solutions to customers.
• Perform quality checks to meet company standards.

Skills

Problem solving

Troubleshooting

Tape measure reading

Math/calculation

Education

High school diploma

Tools

Hand tools

Power tools

Job description

Vortex Doors, America’s leading door repair specialist, seeks Service Technicians to join our team of professionals. You will install, repair, and maintain various doors and hardware, ensuring safety and quality workmanship. Experience is valued, but entry level applicants are welcome with the right aptitude.

A strong focus on problem solving and customer service drives success. We offer industry-leading training and a supportive work environment.