Lounge Supervisor - Guest Experience Leader

Compass Group USA; Newark (NJ); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Compass Group USA – Flik Hospitality seeks a Lounge Supervisor in Newark. You will monitor operations with unit management to meet standards and regulations while delivering strong hospitality service.

The role requires 3–5 years of supervisory experience, strong communication, and the ability to manage multiple tasks. Benefits include comprehensive medical, retirement, time off and more. This position offers career growth within a leading hospitality company.

Qualifications

• Associate’s Degree, or comparable experience.
• 3-5 years of relevant experience.
• Supervisory, leadership, management and coaching skills.
• Communication skills both written and verbal and ability to communicate with management, client, customer and associate levels.
• The ability to multi-task and establish priorities.
• Exhibit initiative, sense of urgency, responsibility, flexibility and leadership.

Responsibilities

• Ensures optimal customer service and client satisfaction
• Provides cost effective management that meets and exceeds stated expectations
• Assists in the responsibility for all operational activities including quality improvement, sanitation, infection control and all facility-related activities
• Follows health, safety and sanitation guidelines for all products
• Performs other duties as assigned

Skills

Supervisory experience

Communication skills

Multi-tasking

Customer service

Education

Associate’s Degree or comparable experience

Job description

Compass Group USA – Flik Hospitality seeks a Lounge Supervisor in Newark. You will monitor operations with unit management to meet standards and regulations while delivering strong hospitality service.

The role requires 3–5 years of supervisory experience, strong communication, and the ability to manage multiple tasks. Benefits include comprehensive medical, retirement, time off and more. This position offers career growth within a leading hospitality company.