Lounge Server - Upscale Hotel Guest Experience

Choice Hotels International, Inc.; Salt Lake City (UT); On-site; USD 18,000 - 25,000; Full time

Job summary

Choice Hotels International, Inc. in Salt Lake City seeks a Lounge Server to create 100% guest satisfaction by serving lounge guests promptly and professionally. You will set up tables, inspect linens, take orders, and coordinate with bartenders and the Chef to ensure timely service.

You must have a high school diploma or GED and at least two years in a similar upscale role. The position requires flexible scheduling, 21+ to serve alcohol, and strong customer service with teamwork.

Qualifications

• Must have excellent customer service skills.
• Flexibility to work weekends and holidays.
• Ability to relate to all levels of guests and management.
• Strong team spirit and guest-focused service.

Responsibilities

• Serve lounge customers promptly to achieve 100% guest satisfaction.
• Ensure proper setup of lounge tables and inspect linen, silver, and china.
• Take orders and provide beverage and food suggestions.
• Coordinate service with bartenders and Chef for timely delivery.
• Serve food and beverages and refill as needed; handle billings accurately.
• Respond to guest requests and handle complaints gracefully.

Skills

Customer service

Flexible schedule

Teamwork

Guest relations

21+ to serve alcohol

Education

High school diploma or GED

Job description

Choice Hotels International, Inc. in Salt Lake City seeks a Lounge Server to create 100% guest satisfaction by serving lounge guests promptly and professionally. You will set up tables, inspect linens, take orders, and coordinate with bartenders and the Chef to ensure timely service.

You must have a high school diploma or GED and at least two years in a similar upscale role. The position requires flexible scheduling, 21+ to serve alcohol, and strong customer service with teamwork.