Upscale Lounge Server — Guest Experience Pro

Choice Hotels International; Salt Lake City (UT); On-site; USD 17,000 - 22,000; Full time

Job summary

Choice Hotels International, Inc. in Salt Lake City is seeking a Lounge Server to create 100% guest satisfaction by serving lounge guests promptly and efficiently.

You will set up lounge tables, take customer orders, suggest beverages and food, coordinate service with bartenders and kitchen, and help maintain a welcoming, seamless guest experience during events and everyday service. This role requires excellent customer service, the ability to multitask in a fast-paced lounge, and a flexible

Qualifications

• Must be at least 21 years old to serve alcohol.
• Two years of upscale hospitality experience preferred.
• Strong reading, writing, and arithmetic skills.

Responsibilities

• Take customer orders and suggest beverages and food.
• Coordinate service with other servers and Chef.
• Serve food and beverages and refill drinks as needed.
• Maintain lounge cleanliness and set up tables.
• Respond to customer requests and handle complaints.

Skills

Excellent customer service

Flexible schedule including weekends

Relate to guests and management

Strong team spirit

Education

High school diploma or GED

Job description

Choice Hotels International, Inc. in Salt Lake City is seeking a Lounge Server to create 100% guest satisfaction by serving lounge guests promptly and efficiently.

You will set up lounge tables, take customer orders, suggest beverages and food, coordinate service with bartenders and kitchen, and help maintain a welcoming, seamless guest experience during events and everyday service. This role requires excellent customer service, the ability to multitask in a fast-paced lounge, and a flexible