Guest Experience Server

Park City Roadhouse; Salt Lake City (UT); On-site; USD 16,531 - 27,552; Full time

Job summary

Park City Roadhouse in Utah is seeking a friendly server to deliver high-quality guest experiences. You will welcome guests, follow service sequences, and recommend menu items and beverages to enhance dining enjoyment.

The role requires standing, multitasking, and adherence to liquor laws, with hourly pay and shifts including days and weekends. Join a team that values guest satisfaction and a warm, sincere service approach.

Qualifications

• Must be able to speak clearly and listen attentively to guests and other employees.
• Must be able to read and write to facilitate communication.
• Must be able to work day, evening or a combination of shifts on weekends and/or public holidays.
• Must be reliable and available to work scheduled shifts to ensure floor coverage.
• Must be able to work independently, as well as part of a team.
• Strong organization and multi‑tasking responsibilities while remaining calm under pressure.
• Knowledgeable about liquor laws and works in compliance with those laws.

Responsibilities

• Coordinate efforts of both the restaurant and kitchen personnel to provide a dining experience that exceeds guests' expectations.
• Prepares the dining tables according to specified restaurant location setup.
• Engage with the guest to help them feel welcome and attended to.
• Follow the company sequence of service to ensure a natural flow to the guest’s experience.
• Demonstrates product knowledge and uses salesmanship skills in answering customer’s questions and making recommendations regarding menus, beverages, and cocktails.
• Using the Aloha POS, processes guest's orders to ensure that all items are prepared properly and on a timely basis.
• Observes diners to ensure that guests are satisfied with the food and service, responds to additional requests, and determines when the diner has completed their meal.
• Know and adhere to State Liquor Laws and the company RASP plan.
• Assists busser with stocking, removing and resetting dishes and silverware between courses and cleaning and resetting vacated tables.
• Accurately totals bill and accepts payment for meal.
• Performs side work and other duties as needed.
• Adheres to company policies and procedures.

Skills

Clear communication

Reading & writing

Weekend/holiday availability

Reliability

Teamwork

Multitasking

Liquor law knowledge

Education

High School Diploma or GED

Tools

Computer

Beer draught system

Job description

Park City Roadhouse in Utah is seeking a friendly server to deliver high-quality guest experiences. You will welcome guests, follow service sequences, and recommend menu items and beverages to enhance dining enjoyment.

The role requires standing, multitasking, and adherence to liquor laws, with hourly pay and shifts including days and weekends. Join a team that values guest satisfaction and a warm, sincere service approach.