Lounge Server: Craft Memorable Guest Experiences

The Westin Tysons Corner; Falls Church (VA); On-site; USD 21,000 - 30,000; Full time

Job summary

The Westin Tysons Corner in Falls Church, VA is seeking a Lounge Server to provide friendly, efficient service in a fast-paced hotel setting.

You will greet guests, take orders, serve beverages and light items, handle payments, and keep stations neat. Knowledge of beverage service and alcohol awareness is preferred, along with strong communication and multitasking skills. This role requires adherence to brand standards and safety regulations.

Qualifications

• High school education or related experience.
• Beverage server, alcohol awareness certification.
• Familiarity with hospitality industry practices.

Responsibilities

• Set up tables and ensure cleanliness of linen, silverware, and glassware.
• Know the menu and explain major ingredients and preparation methods.
• Greet guests, take orders and serve following policies, procedures, brand standards, alcohol awareness and serving regulations.
• Immediately notify management of incidents involving possible excessive alcohol consumption or an impaired condition.
• Follow proper guest check and payment policies and procedures.
• Follow all cash handling responsibilities according to policies and procedures.
• Report all tips in compliance with IRS regulations.
• Prepare station prior to opening, keep station neat and clean while serving guests, and clean station at end of shift.
• Complete assigned sidework and related cleaning duties.
• On time and at work when scheduled, and in proper uniform.
• Attend department meetings as scheduled.
• Consistent professional and positive attitude and actions when communicating with guests, vendors and associates.
• Report any incidents of guest dissatisfaction or other matters of significance to manager/supervisor so that corrective measures may be taken.

Skills

Guest service

Food handling

Alcohol service

Cash handling

POS systems

Time management

Communication

Attention to detail

Education

High school education or related experience

Tools

POS systems

Job description

The Westin Tysons Corner in Falls Church, VA is seeking a Lounge Server to provide friendly, efficient service in a fast-paced hotel setting.

You will greet guests, take orders, serve beverages and light items, handle payments, and keep stations neat. Knowledge of beverage service and alcohol awareness is preferred, along with strong communication and multitasking skills. This role requires adherence to brand standards and safety regulations.