Lounge Duty Manager - Elevate Guest Experience

Swissport; Hempfield Township (Westmoreland County); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Tuition reimbursement

Vision insurance

Job summary

A global leader in aviation services seeks a Lounge Duty Manager to oversee daily lounge operations and ensure excellent guest experiences. The role requires strong team management skills and a background in hospitality or retail. Ideal candidates will have experience in managing budgets and possess a good command of English. This full-time position offers competitive pay with benefits including health, dental, and retirement plans.

Qualifications

• 1-3 years of managerial experience in Hospitality, Aviation, Restaurant, or Retail.
• Ability to manage budgets and financial projections.
• Strong command of English, both verbal and written.

Responsibilities

• Manage day-to-day lounge operations focused on guest experience.
• Supervise and support hourly team members.
• Ensure staffing needs are met for optimal service.

Skills

Guest interaction

Team management

P&L management

Coaching and development

Relationship building

Job description

A global leader in aviation services seeks a Lounge Duty Manager to oversee daily lounge operations and ensure excellent guest experiences. The role requires strong team management skills and a background in hospitality or retail. Ideal candidates will have experience in managing budgets and possess a good command of English. This full-time position offers competitive pay with benefits including health, dental, and retirement plans.