Lounge Manager: Elevate Guest Experience & Operations

Compass Group USA; Las Vegas (NV); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Compass Group USA, operating through Flik Hospitality, is seeking a Lounge Manager to oversee unit operations, ensure compliance with standards, and lead a team delivering exceptional guest service. You will manage quality, sanitation, and safety while guiding staff through everyday activities and initiatives.

The role requires an Associate’s degree or equivalent experience, plus 3–5 years of relevant leadership experience and strong communication skills in a fast-paced hospitality setting.

Qualifications

• Associate’s Degree, or comparable experience.
• 3-5 years of relevant experience.
• Supervisory, leadership, management and coaching skills.
• Communication skills both written and verbal and ability to communicate with management, client, customer and associate levels.
• The ability to multi-task and establish priorities.
• Exhibit initiative, sense of urgency, responsibility, flexibility and leadership.

Responsibilities

• Ensures optimal customer service and client satisfaction
• Provides cost effective management that meets and exceeds stated expectations
• Assists in the responsibility for all operational activities including quality improvement, sanitation, infection control and all facility-related activities
• Follows health, safety and sanitation guidelines for all products
• Performs other duties as assigned

Skills

Leadership

Communication

Multitasking

Initiative

Education

Associate’s Degree, or comparable experience

Job description

Compass Group USA, operating through Flik Hospitality, is seeking a Lounge Manager to oversee unit operations, ensure compliance with standards, and lead a team delivering exceptional guest service. You will manage quality, sanitation, and safety while guiding staff through everyday activities and initiatives.

The role requires an Associate’s degree or equivalent experience, plus 3–5 years of relevant leadership experience and strong communication skills in a fast-paced hospitality setting.