Premium Airport Lounge GM — Guest Experience Leader

Hyde Park Hospitality, LLC; New York (NY); On-site; USD 135,000 - 140,000; Full time

Benefits offered by this job

Medical Insurance

Monthly Phone Stipend

Paid Parking or Commute Stipend

Vacation and PTO

401K Plan with generous Company Matching

Job summary

A dynamic hospitality company is seeking a General Manager for their luxury lounge at LaGuardia Airport. This role involves overseeing daily operations, ensuring exceptional guest service, and leading a team dedicated to creating memorable experiences. The ideal candidate will have over five years of management experience in the hospitality industry, particularly in upscale venues. Responsibilities include leading operations, managing client relationships, and ensuring compliance with health and safety standards. This position offers a salary of $135,000.00-$140,000.00 annually, along with comprehensive benefits.

Qualifications

• Minimum 5 years of management experience in upscale hospitality venues.
• Proven leadership in food and beverage and guest relations.
• Ability to follow safety, health, and liquor rules.

Responsibilities

• Provide leadership for lounge operations and team members.
• Ensure exceptional guest experiences and manage service failures.
• Conduct HR functions including hiring and training.

Skills

Guest Satisfaction

Conflict Management

Decision Making

Team Building

Analytical Thinking

Education

Bachelor's degree in business or hospitality

Tools

MS Office

Job description

A dynamic hospitality company is seeking a General Manager for their luxury lounge at LaGuardia Airport. This role involves overseeing daily operations, ensuring exceptional guest service, and leading a team dedicated to creating memorable experiences. The ideal candidate will have over five years of management experience in the hospitality industry, particularly in upscale venues. Responsibilities include leading operations, managing client relationships, and ensuring compliance with health and safety standards. This position offers a salary of $135,000.00-$140,000.00 annually, along with comprehensive benefits.