Lounge & Community Concierge

Triup, Inc.; Culver City (CA); On-site; USD 25,000 - 39,000; Part time

Job summary

Triup, Inc. in Culver City, CA is seeking a Lounge & Community Specialist to help maintain a welcoming Members Lounge, assist with event setup and guest guidance, and support daily operations.

This on-site, part-time role focuses on friendly service, clear communication, and contributing to a vibrant community. You will engage with members and visitors, handle inquiries and onboarding, support with lounge equipment, and assist with lead generation for events and memberships, while ensuring a

Qualifications

• Experience in hospitality or community engagement preferred.
• Strong communication and friendly service skills.
• Ability to assist with event setup and basic lounge operations.

Responsibilities

• Support daily lounge operations to ensure the space remains clean, organized, welcoming, and ready for use.
• Perform opening and closing procedures, light facility upkeep, and general space organization.
• Assist with event setup, teardown, venue preparation, reception, and guest guidance before, during, and after events.
• Coordinate basic communication with event organizers and provide simple post-event updates and reporting.
• Provide friendly and professional support to members and visitors.
• Assist with inquiries, onboarding, and lounge amenity guidance.
• Provide first-level support for member and guest concerns and escalates issues to management when needed.
• Provide basic support for the use and setup of lounge equipment and podcast/media facilities as needed.
• Support lead generation activities to increase lounge utilization, membership growth, and event bookings.
• Assist in identifying prospective members, clients, partners, and event organizers, and maintain accurate records within designated systems.
• Provide initial support, follow-up communication, and engagement with prospective members, clients, and facility users.
• Support the promotion of events, programs, and community activities to encourage participation and strengthen community engagement.
• Assist with facility rental inquiries, service guidance, and estimate/quote preparation.
• Build and maintain positive relationships with members, guests, and event organizers to support community growth and facility utilization.
• Support the setup, maintenance, and day-to-day operation of sales, marketing, and community management tools and platforms.
• Share ideas and suggestions to help improve lounge operations and member experience

Job description

Triup, Inc. in Culver City, CA is seeking a Lounge & Community Specialist to help maintain a welcoming Members Lounge, assist with event setup and guest guidance, and support daily operations.

This on-site, part-time role focuses on friendly service, clear communication, and contributing to a vibrant community. You will engage with members and visitors, handle inquiries and onboarding, support with lounge equipment, and assist with lead generation for events and memberships, while ensuring a