Lot Porter

CDJR Brooksville; Brooksville (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

CDJR Brooksville is seeking a customer-oriented individual for a vital role within the Service Department. The position entails greeting customers, ensuring swift transportation, and maintaining a clean service environment.

Ideal candidates will exhibit excellent communication skills, a commitment to safety regulations, and a professional demeanor. This role is essential in providing quality service to both internal and external customers.

Qualifications

• Ability to maintain a safe work environment by enforcing safety regulations.
• Strong customer service skills to provide quality service to clients.
• Professional demeanor in accordance with company guidelines.
• Ability to read and comprehend instructions effectively.

Responsibilities

• Greet customers upon arrival at the service drive.
• Transport clients to requested destinations in a timely manner.
• Maintain cleanliness of courtesy cars and service areas.
• Assist Service Advisors and help manage delivery schedules.

Skills

Excellent customer handling skills

Teamwork

Attention to safety regulations

Professional communication

Job description

Job Location: CDJR Brooksville - Brooksville, FL 34613

Position Responsibility

This is one of the most important and customer sensitive positions in the Service Department. This position requires excellent customer handling skills because most of the workday will be spent in direct contact with clients. You will ensure that vehicles are properly delivered to service bays and customers while meeting on-time obligations.

Essential Duties and Tasks

• Greet customers as they arrive in the service drive and inform the corresponding service advisor of their arrival.
• Ensure a clean environment for customers to enjoy.
• Transport clients to and from their requested destinations in a prompt and polite manner.
• Complete a log at the time of delivery and request customer's signature.
• Always keep courtesy car neat & clean.
• Always advise the Scheduling Coordinator of your location.
• Turn in all paperwork and keys nightly to the Scheduling Coordinator.
• Help maintain the professional appearance of the service department.
• Secure cars on premises, usually inside the shop, before leaving for the day.
• Assist Service Advisors in the Service Drive as needed with tagging and moving vehicles and greeting customers.
• Follow company safety policies and practices, and immediately report all accidents to a manager or supervisor.
• Closely follow delivery schedules and delivery area guidelines.
• Other duties as assigned by management.

Qualifications

• Create and maintain a safe work environment by abiding to and enforcing all safety regulations and practices found in the Company’s Safety Program.
• Create a safe work environment where everyone is treated with dignity, compassion, and respect.
• Provide superior quality service to internal and external customers.
• Be an effective team member who is innovative, proactive, and focused on quality improvements.
• Work effectively with staff, customers, and all levels of management.
• Present a positive and professional image to customers, staff, and vendors.
• Ability to read and comprehend instructions and information.
• Show professional approach towards customers, co-workers and public at large.
• Demonstrate adherence to company procedures.
• Ability to work with appropriate personnel including department manager, and Service Advisors.
• Maintain professional appearance and demeanor in accordance with company's established guidelines.
• Always conform to company’s established safe driving standards.

DFWP/EOE