Loss Prevention Supervisor — Lead & Protect Profits

Kohl's; Saugus (MA); On-site; USD 28,929 - 44,083; Full time

Benefits offered by this job

PTO

Vacation buy program

Parental leave

Medical insurance

Dental insurance

Vision insurance

Short-term disability

Long-term disability

401(k)

Associate discount

Job summary

Kohl's is seeking a Loss Prevention Supervisor to protect assets and improve profitability by deterring external theft, leading investigations, and reducing shortages across stores. You will train and supervise Loss Prevention Associates, partner with store and corporate leaders, and coordinate with law enforcement when needed.

Strong communication and decision-making are essential. This on-site role offers opportunities to influence store operations and implement store-wide shortage-control

Qualifications

• Must have strong interpersonal and written communication skills.
• Ability to work independently with initiative.
• Excellent customer service skills.
• Ability to make quick decisions in the store's best interest.
• Maintain confidentiality of investigations and information.
• Detail oriented with meticulous follow-through.

Responsibilities

• Identify theft trends in assigned locations and communicate findings to leadership.
• Execute theft prevention strategies, including deterring theft and performing internal investigations.
• Implement store programs addressing theft, safety, inventory and shortage control.
• Lead and train Loss Prevention staff; supervise SLPOs and SPSS in select locations.
• Conduct audits and security inspections to ensure policy compliance.
• Partner with store personnel to drive improvements and reduce exposure.
• Represent the company in legal proceedings when needed.
• Maintain customer service focus during operations.

Skills

Interpersonal skills

Written communication

Independent work

Customer service

Decision making

Confidentiality

Detail oriented

Tools

Google Suite

Surveillance systems

Job description

Kohl's is seeking a Loss Prevention Supervisor to protect assets and improve profitability by deterring external theft, leading investigations, and reducing shortages across stores. You will train and supervise Loss Prevention Associates, partner with store and corporate leaders, and coordinate with law enforcement when needed.

Strong communication and decision-making are essential. This on-site role offers opportunities to influence store operations and implement store-wide shortage-control