Lead Loss Prevention & Store Security

Kohl's; Birmingham (AL); On-site; USD 21,000 - 29,000; Full time

Job summary

Kohl's in the United States is seeking a Loss Prevention Supervisor to reduce shrink and enhance profitability by leading external and internal theft deterrence programs and investigations. You will train staff, partner with store leaders and law enforcement, and implement security audits while maintaining customer service standards.

The role emphasizes proactive loss prevention, storewide awareness, and collaboration across teams to strengthen controls and protect company assets.

Qualifications

• Strong interpersonal and written communication skills.
• Ability to work independently with initiative.
• Strong customer service skills.
• Ability to make quick decisions in the company's best interest.
• Uphold confidential information and investigations.
• Detail-oriented.

Responsibilities

• Identify external and internal theft trends within assigned location(s).
• Execute theft prevention strategies, including deterring theft and internal investigations to reduce exposure.
• Implement store awareness programs that address theft, safety, inventory and shortage control.
• Effectively identify and communicate potential shortage opportunities to all leaders.
• Conduct operational audits and physical security inspections to ensure the store is in compliance with Kohl's policies and procedures.
• Partners with store personnel to address opportunities for improvement.
• Work to create a culture of honesty and impression of control in the store.
• Recruit and train new Loss Prevention Associates; Lead and supervise Loss Prevention Officers and Loss Prevention Service Specialists (select locations).
• Maintain customer service awareness.
• Act as a representative on behalf of Kohl's on legal proceedings as needed.
• Additional tasks may be assigned

Skills

Interpersonal skills

Written communication

Independent work

Customer service

Decision making

Confidentiality

Detail-oriented

Tools

Surveillance CCTV

Google Suite

Job description

Kohl's in the United States is seeking a Loss Prevention Supervisor to reduce shrink and enhance profitability by leading external and internal theft deterrence programs and investigations. You will train staff, partner with store leaders and law enforcement, and implement security audits while maintaining customer service standards.

The role emphasizes proactive loss prevention, storewide awareness, and collaboration across teams to strengthen controls and protect company assets.