Loss Prevention & Shortage Reduction Lead

Burlington; Houston (TX); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life and disability insurance

401(k) plan

Paid time off

Job summary

Burlington Stores, Inc. is seeking a Shortage Control Lead to mitigate theft and fraud across high-risk areas. You will train associates, report incidents, and partner with store leadership to promote a safe shopping environment while delivering excellent customer service.

The role requires strong communication, the ability to manage multiple tasks, and a commitment to our core values. This is a full-time, on-site position with competitive wages and comprehensive benefits.

Qualifications

• Customer service skills essential to engage with customers and associates.
• Clear communication and strong interpersonal skills required.
• Ability to multitask and stay composed in a fast-paced retail environment.
• Experience in training or leading teams is an asset.

Responsibilities

• Deterrence of theft and fraud by maintaining a visible, authoritative presence.
• Lead and train Shortage Control Associates to follow shortage reduction programs.
• Monitor store activities, conduct audits, and report findings to leadership.
• Collaborate with store management to implement shortage education and awareness initiatives.
• Engage with customers and associates to promote safety and excellent service.
• Assist in inventory processes and asset protection initiatives.

Skills

Customer service

Communication

Multitasking

Leadership

Attention to detail

Job description

Burlington Stores, Inc. is seeking a Shortage Control Lead to mitigate theft and fraud across high-risk areas. You will train associates, report incidents, and partner with store leadership to promote a safe shopping environment while delivering excellent customer service.

The role requires strong communication, the ability to manage multiple tasks, and a commitment to our core values. This is a full-time, on-site position with competitive wages and comprehensive benefits.