Loss Prevention & Security Manager-US

JD LOGISTICS US; Chino (CA); On-site; USD 90,000 - 110,000; Full time

Job summary

JD.com seeks a Global Safety & Loss Prevention Manager to safeguard its worldwide warehouse operations. This role leads the development of a standardized safety framework and oversees risk controls across multiple regions.

The candidate will drive compliance, audits, and incident investigations while coordinating with local authorities and global teams to sustain zero‑fault performance and secure inventory integrity.

Qualifications

• Bachelor’s degree in Safety Management, Security, Logistics, Supply Chain, Business Administration, or related field.
• 5–10+ years of experience in safety, security, loss prevention, compliance, or international warehouse operations.
• Strong knowledge of EHS, fire safety, asset protection, and operational risk management.
• Experience in auditing, compliance investigations, or risk‑control frameworks.
• Ability to work cross‑functionally with global teams and communicate effectively.
• Analytical and problem‑solving skills.
• Mandarin language ability is a plus.

Responsibilities

• Safety System Development: Build a Global Standardized Safety Framework by implementing prevention‑first governance and 36 security policies across 12 domains.
• Loss Control System – End‑to‑End Risk Management: Manage shrinkage prevention through inbound/outbound controls and real‑time monitoring.
• Audit & Compliance Oversight: Perform risk monitoring, audits of procurement, contracts, and construction, and investigations.
• Operational Assurance: Deliver worldwide safety assurance, manage dynamic inventory, and coordinate with governments for 24/7 global support.

Skills

Cross-functional collaboration

Analytical thinking

Communication skills

Problem-solving

Mandarin language

Education

Bachelor’s degree in Safety Management, Security, Logistics, Supply Chain, Business Administration, or related field

Job description

We are JD.com, a global technology and supply chain leader. Join us in building safer and more efficient warehouse operations.

Job Details

• Title: Loss Prevention & Safety Manager
• Location: City of Industry, CA
• Annual Salary: $90,000 - $110,000 plus annual bonus

About the Role

This position is key to ensuring the resilience, safety, and operational integrity of global warehouse operations. The Global Safety & Loss Prevention Manager continuously refines and elevates the organization’s safety systems by combining global perspectives with local best practices.

What You'll Do

• Safety System Development

  Build a Global Standardized Safety Framework by implementing prevention‑first governance, establishing dedicated security teams per overseas warehouse, conducting daily management, monthly safety meetings, frequent inspections, and annual assessments. Develop 36 security management policies across 12 domains such as EHS, fire safety, electrical safety, special equipment, and visitor control. Achieve zero fatal accidents, zero major asset‑loss incidents, and maintain inventory shrinkage ≤0.02%.

• Loss Control System – End‑to‑End Risk Management

  Implement a shrinkage‑prevention lifecycle covering security, dynamic inventory, and supply‑chain collaboration. Use dual‑review inbound/outbound processes, intelligent security‑screening, real‑time monitoring, and audit systems to protect against theft and fraud.

• Audit & Compliance Oversight

  Build risk‑monitoring networks and perform full‑process audits of procurement, contracts, and construction. Conduct compliance reviews, cross‑data analyses, and internal investigations with integrity teams to detect, investigate, rectify, and hold accountable risks.

• Operational Assurance

  Provide comprehensive safety assurance worldwide. Develop personnel‑safety systems covering labor compliance, drug prevention, and emergency response. Manage assets via dynamic inventory, risk assessments, and intelligent monitoring. Coordinate with local governments and law enforcement to maintain a 24/7 global alarm center and support new warehouse launches and incident handling.

About You

• Bachelor’s degree in Safety Management, Security, Logistics, Supply Chain, Business Administration, or related field.
• 5–10+ years of experience in safety, security, loss prevention, compliance, or international warehouse operations (international experience preferred).
• Strong knowledge of EHS, fire safety, asset protection, and operational risk management.
• Experience in auditing, compliance investigations, or risk‑control frameworks.
• Ability to work cross‑functionally with global teams and communicate effectively.
• Analytical and problem‑solving skills.
• Mandarin language ability is a plus.

At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal‑opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.