Loss Prevention Officer (Part Time)

Grand Hotel Golf Resort & Spa; Fairhope (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Exclusive Discounts

Growth opportunities

Employee recognition

Job summary

Grand Hotel Golf Resort & Spa, Autograph Collection on Alabama’s Gulf Coast invites you to join our security team as a Loss Prevention Officer. You will patrol the property, monitor surveillance, identify hazards, and maintain a visible security presence while delivering exceptional guest service.

You will collaborate with local emergency services, manage access control, document incidents, and develop response protocols to keep guests and associates safe, while upholding the high standards of

Qualifications

• Security credentials preferred or equivalent experience in safety or security.
• Ability to communicate clearly and interact with guests.
• Familiarity with surveillance technologies and incident documentation.

Responsibilities

• Surveillance & Security: monitor property with cameras to detect threats and prevent breaches.
• Risk Assessments: conduct safety audits to identify hazards and ensure guest/staff safety.
• Collaboration with Emergency Services: coordinate with local police and EMS for effective response.
• Incident Reporting: use digital system to document safety issues and resolutions.
• Visible Security Presence: maintain a proactive security presence across the property.
• Guest Interaction: engage with guests politely while maintaining vigilance.
• Access Control: manage access controls to restricted areas.
• Incident Response Protocols: develop and communicate protocols for swift handling of incidents.

Skills

Surveillance

Risk assessment

Emergency collaboration

Incident reporting

Guest service

Access control

Tools

Incident reporting system

Job description

Step into an exciting career at the legendary Grand Hotel Golf Resort & Spa, Autograph Collection, on Alabama’s Gulf Coast. Set on 550 acres of breathtaking beauty, the Grand offers the perfect blend of rich Southern tradition and modern luxury. Named Marriott's Hotel of the Year for the Distinctive Premium Brand, we pride ourselves on delivering guest service excellence. Be a part of a historic destination known for its exceptional hospitality and unforgettable guest experiences—The Grand Life is calling, come share it with us!

As a Loss Prevention Officer, you will ensure the safety and security of the hotel property, guests, and associates. Your duties include conducting regular patrols, identifying safety hazards, using surveillance technology, and maintaining a visible security presence. You will collaborate with local emergency services, operate an incident reporting system, and engage with guests to foster a safe environment. Additionally, you'll manage access control and develop response protocols for security situations. Your role is vital in creating a secure and welcoming atmosphere while providing excellent customer service.

Key Responsibilities:

• Surveillance & Security: Use advanced security cameras and technology to monitor the property, detect threats, and prevent security breaches.
• Risk Assessments: Conduct regular safety audits to identify and address potential hazards, ensuring a secure environment for guests and staff.
• Collaboration with Emergency Services: Establish communication with local law enforcement and emergency services to enhance emergency response capabilities.
• Incident Reporting: Operate a digital incident reporting system to document and resolve safety hazards, security breaches, or suspicious activities.
• Visible Security Presence: Maintain a visible presence across the property, providing proactive assistance and fostering a sense of safety.
• Guest Interaction: Engage with guests in a friendly, approachable manner while maintaining vigilant security measures.
• Access Control: Utilize access control systems to safeguard restricted areas and prevent unauthorized entry.
• Incident Response Protocols: Develop and communicate response protocols to empower security staff to handle critical situations swiftly and effectively.

Perks & Benefits:

As part of the PCH Hotels & Resorts portfolio, associates enjoy an array of perks and benefits, including:

• Exclusive Discounts: Enjoy hotel stays, dining, golf, and retail discounts at PCH properties and globally through Marriott.
• Opportunities for Growth: Access ongoing training and development with opportunities for career advancement.
• Employee Recognition: Participate in employee rewards and recognition programs.

Join us at the Grand Hotel Golf Resort & Spa, where we believe in delivering "hospitality with heart & soul." Be part of a team dedicated to creating unforgettable guest experiences!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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