Loss Prevention Officer – Frontline Safety & Deterrence

The TJX Companies, Inc.; Los Angeles (CA); On-site; USD 25,000 - 27,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Cell phone discounts

Pet & legal insurance

Scholarship program

Job summary

Marshalls, part of The TJX Companies, seeks a Store Associate to support Loss Prevention and maintain a positive customer shopping experience at our Encino location. You will wear a Body Worn Camera, greet customers, and coordinate with store teams to deter theft and ensure safety.

Responsibilities include standing at the front of the store, responding to inquiries, observing for suspicious activity, and documenting incidents.

Qualifications

• Strong verbal and written communication.
• Sound decision making skills.
• Ability to take initiative and perform well independently.
• Prioritizes/organizes workload and manages time effectively.
• Able to stand for long periods of time.
• 0-2 years retail or security experience.

Responsibilities

• Maintains a proper and professional stance at the front of the store.
• Act as a visual deterrent to prevent potential loss/dishonesty.
• Review and understand the Store Emergency Response Guide.
• Wear a complete Company approved uniform including a Body Worn Camera.
• Greet customers appropriately, demonstrate courtesy and respect.
• Establish and maintain a position at the front of the store or in a department.
• Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio.
• Observe and report any suspicious behavior or incidents to LP or store management.
• Perform a closing safety sweep of the store with a member of management.
• Adhere to all Company Policy and Procedure.
• Document required incidents in AIIM Case Management.
• Performs other duties as assigned.

Skills

Verbal communication

Written communication

Decision making

Initiative

Time management

Stamina

Job description

Marshalls, part of The TJX Companies, seeks a Store Associate to support Loss Prevention and maintain a positive customer shopping experience at our Encino location. You will wear a Body Worn Camera, greet customers, and coordinate with store teams to deter theft and ensure safety.

Responsibilities include standing at the front of the store, responding to inquiries, observing for suspicious activity, and documenting incidents.