Loss Prevention Officer

The Crescent Hotels Group; Horseshoe Bay (TX); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with Company Match

Paid Vacation and Holidays

Employee Shuttle Service

Discounts at Resort Dining and Retail

Job summary

Horseshoe Bay Resort in Horseshoe Bay, TX seeks an Overnight Loss Prevention Officer to patrol, monitor systems, and respond to emergencies during overnight hours. The role supports guest safety across lodging, recreation, marina, and event spaces.

Responsibilities include reporting incidents, performing safety inspections, and coordinating with EMS or law enforcement as needed. A Texas Private Security License and CPR/First Aid certifications are required.

Qualifications

• High School Diploma or GED is required.
• Texas Private Security License is required.
• Current CPR and First Aid certifications are required.
• Valid Texas Driver's License with acceptable driving record is required.

Responsibilities

• Conduct routine patrols of the resort property to identify safety concerns.
• Monitor surveillance systems and coordinate overnight operations.
• Respond to emergencies and provide first aid when needed, coordinating with EMS / law enforcement as required.
• Complete incident reports and conduct safety inspections of exits and alarms.
• Enforce resort policies while maintaining professional presence.

Skills

Verbal and written communication

Independent overnight work

Patrol and security awareness

Education

High School Diploma or GED

Texas Private Security License

CPR/First Aid certifications

Texas Driver's License

Job description

Description

Location: Horseshoe Bay, TX (Lake LBJ)

Shift: Overnight

About Horseshoe Bay Resort

Horseshoe Bay Resort is a premier luxury destination located on the shores of Lake LBJ in the Texas Hill Country. The resort features a full-service marina, waterfront amenities, multiple lodging options, championship golf courses, tennis and pickleball facilities, restaurants, spa services, event venues, and year-round recreational activities. Serving resort guests, club members, residents, and visitors, Horseshoe Bay Resort offers a dynamic environment dedicated to exceptional hospitality and guest experiences.

We offer competitive compensation, career development opportunities, and a professional team environment focused on delivering outstanding service and maintaining a safe, secure resort experience.

Position Summary

The Overnight Loss Prevention Officer plays a critical role in protecting guests, associates, members, and resort property during overnight hours. This position is responsible for conducting patrols, monitoring security systems, responding to incidents and emergencies, and maintaining a safe and secure environment throughout the resort.

The Overnight Loss Prevention Officer helps protect a diverse resort environment, including guest accommodations, recreational facilities, restaurants, marina operations, event spaces, parking areas, and common areas.

Key Responsibilities

• Conduct routine patrols throughout the resort property to identify and address security or safety concerns.
• Monitor surveillance systems and serve as the central communication point for overnight operations.
• Respond to medical emergencies, security incidents, safety hazards, and guest or associate assistance requests.
• Provide first aid and CPR when necessary and coordinate with EMS, fire, or law enforcement personnel.
• Investigate incidents and complete accurate, detailed reports.
• Perform safety inspections of fire exits, lighting, alarms, and security equipment.
• Respond to incidents across resort facilities, including lodging areas, recreational amenities, marina operations, event spaces, parking areas, and common spaces.
• Maintain key control procedures and process lost-and-found items.
• Complete required administrative duties, including report filing and data entry.
• Enforce resort policies and procedures while maintaining a professional presence.

Qualifications

Required

• High School Diploma or GED.
• Ability to obtain and maintain a Texas Private Security License.
• Current CPR and First Aid certifications.
• Valid Texas Driver's License with an acceptable driving record.
• Strong verbal and written communication skills.
• Ability to work independently and make sound decisions during overnight hours.

Preferred

• Previous experience in security, law enforcement, military service, emergency response, or a related field.
• Experience working in hospitality, resort, residential, or large-property environments.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to work outdoors in varying weather conditions and temperatures.
• Ability to patrol large areas of the resort property and respond quickly to emergencies.
• Ability to lift to 25 pounds occasionally.
• Must wear slip-resistant, closed-toe footwear.
• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Short-Term and Long-Term Disability Coverage
• Critical Illness and Accident Insurance
• Paid Vacation and Holidays
• Employee Shuttle Service
• Discounts at Resort Dining and Retail Outlets
• Discounted Stays at Crescent Hotels & Resorts Properties
• Access to Select Resort Amenities based on availability
• Manager in Training (MIT) Program
• Performance Reviews and Merit-Based Advancement Opportunities

Why Join Us?

Join a team that helps protect one of Texas' premier resort destinations. As an Overnight Loss Prevention Officer, you'll play a key role in ensuring the safety and security of guests, associates, members, and resort assets while working in a unique lakeside setting in the Texas Hill Country.

Functional Expert

: Considered a thought leader on a subject

Dedicated

: Devoted to a task or purpose with loyalty or integrity

Self-Starter

: Inspired to perform without outside help

Growth Opportunities

: Inspired to perform well by the chance to take on more responsibility

Education

High School or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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