Loss Prevention Officer

Crescent Hotels & Resorts; Horseshoe Bay (TX); Presencial; USD 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical/Dental/Vision Insurance

401(k) with Company Match

Disability Insurance

Paid Vacation and Holidays

Housing Subsidy

Shuttle Service

Meal Subsidies

Resort Dining/ Retail Discounts

Discounted Stays at Crescent Hotels &–

Access to Resort Amenities

MIT Program

Performance Reviews

Descripción de la vacante

Horseshoe Bay Resort, operated by Crescent Hotels & Resorts, is hiring an Overnight Loss Prevention Officer. This role protects guests, staff and property during overnight hours, performing patrols, monitoring systems, and responding to incidents throughout the resort.

The position emphasizes safety, detailed reporting, and coordination with EMS and security teams to maintain a secure lakeside hospitality environment in Texas Hill Country.

Formación

• High School Diploma or GED is required.
• Texas Private Security License is required or must be obtainable.
• Current CPR and First Aid certifications are required.

Responsabilidades

• Conduct routine patrols of the resort to identify safety concerns.
• Monitor surveillance systems and coordinate overnight operations.
• Respond to medical emergencies, incidents, and guest or associate needs.
• Provide first aid/CPR and coordinate with EMS or law enforcement.
• Investigate incidents and complete detailed reports.
• Perform safety inspections of exits, lighting, alarms, and equipment.
• Assist across lodging, marina, event spaces, and common areas as needed.
• Maintain key control and process lost-and-found items.
• Complete administrative duties including reporting and data entry.
• Enforce policies with a professional presence.

Conocimientos

Communication skills

Independent worker

Overnight hours

Educación

High School Diploma or GED

Texas Private Security License

CPR/First Aid certifications

Descripción del empleo

About Horseshoe Bay Resort

Horseshoe Bay Resort is a premier luxury destination located on the shores of Lake LBJ in the Texas Hill Country. The resort features a full-service marina, waterfront amenities, multiple lodging options, championship golf courses, tennis and pickleball facilities, restaurants, spa services, event venues, and year-round recreational activities. Serving resort guests, club members, residents, and visitors, Horseshoe Bay Resort offers a dynamic environment dedicated to exceptional hospitality and guest experiences.

We offer competitive compensation, career development opportunities, and a professional team environment focused on delivering outstanding service and maintaining a safe, secure resort experience.

Overnight Loss Prevention Officer

Location: Horseshoe Bay, TX (Lake LBJ)
Shift: Overnight

Position Summary

The Overnight Loss Prevention Officer plays a critical role in protecting guests, associates, members, and resort property during overnight hours. This position is responsible for conducting patrols, monitoring security systems, responding to incidents and emergencies, and maintaining a safe and secure environment throughout the resort.

The Overnight Loss Prevention Officer helps protect a diverse resort environment, including guest accommodations, recreational facilities, restaurants, marina operations, event spaces, parking areas, and common areas.

Key Responsibilities

• Conduct routine patrols throughout the resort property to identify and address security or safety concerns.
• Monitor surveillance systems and serve as the central communication point for overnight operations.
• Respond to medical emergencies, security incidents, safety hazards, and guest or associate assistance requests.
• Provide first aid and CPR when necessary and coordinate with EMS, fire, or law enforcement personnel.
• Investigate incidents and complete accurate, detailed reports.
• Perform safety inspections of fire exits, lighting, alarms, and security equipment.
• Respond to incidents across resort facilities, including lodging areas, recreational amenities, marina operations, event spaces, parking areas, and common spaces.
• Maintain key control procedures and process lost-and-found items.
• Complete required administrative duties, including report filing and data entry.
• Enforce resort policies and procedures while maintaining a professional presence.

Qualifications

Required

• High School Diploma or GED.
• Ability to obtain and maintain a Texas Private Security License.
• Current CPR and First Aid certifications.
• Valid Texas Driver's License with an acceptable driving record.
• Strong verbal and written communication skills.
• Ability to work independently and make sound decisions during overnight hours.

Preferred

• Previous experience in security, law enforcement, military service, emergency response, or a related field.
• Experience working in hospitality, resort, residential, or large-property environments.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to work outdoors in varying weather conditions and temperatures.
• Ability to patrol large areas of the resort property and respond quickly to emergencies.
• Ability to lift to 25 pounds occasionally.
• Must wear slip-resistant, closed-toe footwear.

Benefits

Full-Time Benefits

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Short-Term and Long-Term Disability Coverage
• Critical Illness and Accident Insurance
• Paid Vacation and Holidays
• Associate Relief Fund Access

Associate Perks

• Subsidized Associate Housing
• Employee Shuttle Service
• Meal Subsidies
• Discounts at Resort Dining and Retail Outlets
• Discounted Stays at Crescent Hotels & Resorts Properties
• Access to Select Resort Amenities based on availability
• Manager in Training (MIT) Program
• Performance Reviews and Merit-Based Advancement Opportunities

Why Join Us?

Join a team that helps protect one of Texas' premier resort destinations. As an Overnight Loss Prevention Officer, you'll play a key role in ensuring the safety and security of guests, associates, members, and resort assets while working in a unique lakeside setting in the Texas Hill Country.

Education

Preferred

• High School or better

Behaviors

Preferred

• Functional Expert: Considered a thought leader on a subject
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

• Self-Starter: Inspired to perform without outside help
• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.