Loss Prevention Officer Overnight | Part Time

Omni Hotels & Resorts; Carlsbad (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

Omni Hotels & Resorts is seeking a Loss Prevention Officer for overnight coverage at our Carlsbad property. The role focuses on safety, enforcement of hotel policies, incident reporting, and maintaining calm, professional interactions with guests and staff.

Qualified candidates should have a clean background, be able to work flexible day/evening/overnight hours, and possess or obtain required certifications such as TIPS and CPR. Prior security experience is a plus.

Qualifications

• Must have a background check without serious criminal record.
• Must attain a valid TIPS Alcohol Certification upon hire.
• CPR Certification preferred.

Responsibilities

• Act as an extension of the General Manager and perform assigned tasks.
• Observe and report in writing on all assignments.
• Use radio equipment and maintain accurate records with proper telephone etiquette.
• Patrol the hotel property and report all unsafe conditions.
• Maintain knowledge of fire and life safety procedures and hotel policies.
• Protect hotel, guest and employee property and know emergency procedures.
• Complete specific assigned tasks and assist with pool chemistry follow-up.
• Enforce hotel policies and ensure professional appearance and attitude.

Skills

Verbal communication

De-escalation

Calm under pressure

Mobility within resort

Tools

Radio equipment

Job description

Loss Prevention Officer Overnight | Full Time

Overview:

To ensure the safety and tranquil stay of hotel guests and employees, to assist as needed, to enforce the policies and procedures of the hotel and to record in writing any assigned task. Prepare incident and accident reports accurately and, in the format, specified by the Director of Loss Prevention.

Responsibilities:

1. To act and perform the assigned tasks as an extension of the General Manager.
2. To observe and report both verbally and in writing on all assignments.
3. Ability to use radio equipment and keep accurate records. Proper telephone etiquette.
4. Patrol the hotel property. Report and record all unsafe conditions.
5. Be Red Cross certified in first aid and CPR and maintain thorough knowledge of fire and fire alarm procedures.
6. To insure the protection and preservation of hotel, guest and employee property. Maintain current and thorough knowledge of the resorts emergency and life safety procedures.
7. Ability to accept and complete specific assigned tasks, bike, pool chemical follow-up.
8. Enforce hotel policies and procedures.
9. Maintain a professional attitude and appearance. Attend related hotel sponsored classes.

1. Maintain a professional attitude and appearance.
2. Respond to customer-service related tasks as needed.

Qualifications:

• Must have a background check without serious criminal record and a safe driving record.
• Must attain a valid TIPS Alcohol Certification upon hire.
• CPR Certification preferred.
• Ability to verbally communicate clearly, professionally and diplomatically is required.
• Must be adept at handling tense and difficult situations, gaining compliance / cooperation without undue escalation and acting in a calm manner at all times.
• Hotel / Resort experience preferred.
• Prior Security/Loss Prevention experience: strongly preferred.
• Ability to be mobile throughout the Resort and work both inside and outside is required.
• Must be able to work a flexible schedule including day, evening, overnight shifts, weekends and holidays

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee frequently is required to talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.