Loss Prevention Leader & Community Impact Coach

Ultipro

Pittsburgh (Allegheny County)

On-site

USD 72,000 - 75,000

Full time

28 hours ago

Be an early applicant

Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Job summary

Goodwill of Southwestern Pennsylvania and North Central West Virginia seeks a Manager of Loss Prevention to lead the organization’s LP program, protect people and assets, and supervise the LP Specialist and security team. The role partners with Retail Operations, Distribution, People Services, Safety, and Finance to reduce shrink and strengthen internal controls.

The position requires travel within Allegheny County and surrounding areas, with access to a reliable vehicle and a valid driver's

Qualifications

Minimum of five years of progressively responsible experience in retail loss prevention, asset protection, investigations, security, or related field.
Minimum of three years of supervisory, team-lead, or program-leadership experience.
Experience using CCTV, alarm, access-control, casemanagement, or other LP technology.
Demonstrated experience conducting internal theft, fraud, misconduct, and financial investigations, including interviewing employees and witnesses.

Responsibilities

Lead the department’s training operations, identify training needs, ensure managers understand loss prevention expectations, and administer LP training.
Provide guidance during new store openings and remodels for the retail division.
Lead complex internal theft, fraud, misconduct, and financial investigations with evidence-based conclusions.
Monitor incidents and risk indicators, identify trends, and recommend corrective actions.
Develop annual department goals and conduct performance evaluations and coaching.
Oversee LP policies, CCTV, alarms, access control, and LP technology upgrades.