Loss Prevention Investigator - Deterrence & Investigations

Kohl's; Chillicothe (OH); On-site; USD 15,000 - 22,000; Full time

Job summary

Kohl’s in Chillicothe, OH is seeking a Loss Prevention Officer responsible for reducing shortage by executing external theft deterrence and internal investigations. You will partner with store teams, law enforcement, and local networks to protect assets and improve profitability.

Typical duties include monitoring for theft, conducting surveillance, documenting case records, supporting awareness campaigns, and representing Kohl’s in legal matters as needed.

Qualifications

• Ability to work independently with initiative.
• Strong customer service skills.
• Ability to make quick decisions in the company’s best interest.
• Uphold confidential information and investigations.
• Detail-oriented.

Responsibilities

• Create partnerships with store, law enforcement, and local network groups
• Monitor customer and associate activities in the store and take appropriate action to prevent theft and recover merchandise through customer service in compliance with Company Guidelines
• Conducts surveillance of external theft using CCTV surveillance equipment
• Assist in internal theft investigations in compliance with Company Guidelines
• Accurately complete and maintain all external and internal theft investigation case records according to Kohl’s standards
• Act as a representative on behalf of Kohl’s on legal proceedings as needed
• Inform Supervisors and Store Management of shortage control opportunities
• Monitor store alarm system and EAS system
• Support Loss Prevention awareness in the store
• Additional tasks may be assigned

Skills

Independent work

Customer service

Decision making

Confidentiality

Detail-oriented

Job description

Kohl’s in Chillicothe, OH is seeking a Loss Prevention Officer responsible for reducing shortage by executing external theft deterrence and internal investigations. You will partner with store teams, law enforcement, and local networks to protect assets and improve profitability.

Typical duties include monitoring for theft, conducting surveillance, documenting case records, supporting awareness campaigns, and representing Kohl’s in legal matters as needed.