Loss Prevention Investigator

Kohl's; Cincinnati (OH); On-site; USD 16,531 - 24,796; Full time

Job summary

Kohl's is seeking a Loss Prevention Officer in Cincinnati, OH, to deter theft and support investigations. You will partner with store teams, law enforcement, and local groups to reduce shortages and uphold security standards.

The role emphasizes independent work, strong customer service, and quick decision-making to protect assets and maintain store safety. Candidates should be detail-oriented and capable of handling confidential information.

Qualifications

• Ability to work independently with initiative.
• Strong customer service skills.
• Ability to make quick decisions in the company’s best interest.
• Uphold confidential information and investigations.
• Detail-oriented.

Responsibilities

• Create partnerships with store, law enforcement, and local network groups.
• Monitor customer and associate activities in the store and take appropriate action to prevent theft and recover merchandise through customer service in compliance with Company Guidelines.
• Conduct surveillance of external theft using CCTV surveillance equipment.
• Assist in internal theft investigations in compliance with Company Guidelines.
• Accurately complete and maintain all external and internal theft investigation case records according to Kohl’s standards.
• Act as a representative on behalf of Kohl’s on legal proceedings as needed.
• Inform Supervisors and Store Management of shortage control opportunities.
• Monitor store alarm system and EAS system.
• Support Loss Prevention awareness in the store.
• Additional tasks may be assigned.

Skills

Independence

Customer service

Decision making

Confidentiality

Attention to detail

Education

Loss prevention / security background

Tools

Surveillance equipment

Google apps

Job description

Kohl's is seeking a Loss Prevention Officer in Cincinnati, OH, to deter theft and support investigations. You will partner with store teams, law enforcement, and local groups to reduce shortages and uphold security standards.

The role emphasizes independent work, strong customer service, and quick decision-making to protect assets and maintain store safety. Candidates should be detail-oriented and capable of handling confidential information.