Loss Prevention Supervisor: Lead Security & Investigations

Kohl's; Akron (OH); On-site; USD 44,085,000 - 59,643,000; Full time

Job summary

Kohl's in Akron, OH is seeking a Loss Prevention Supervisor to protect assets and profitability by conducting external theft deterrence, internal investigations and shortage control. You will train associates, lead teams, and partner with store and corporate leaders to strengthen controls.

The role emphasizes communication, quick decision-making, and confidentiality while addressing opportunities for improvement through audits, compliance checks, and collaboration with law enforcement as needed.

Qualifications

• Strong interpersonal and written communication skills.
• Ability to work independently with initiative.
• Strong customer service skills.
• Ability to make quick decisions in the company’s best interest.
• Uphold confidential information and investigations.
• Detail-oriented.

Responsibilities

• Identify external and internal theft trends within assigned location(s).
• Execute theft prevention strategies, including deterring theft and internal investigations to reduce exposure.
• Implement store awareness programs that address theft, safety, inventory and shortage control.
• Effectively identify and communicate potential shortage opportunities to all leaders.
• Conduct operational audits and physical security inspections to ensure the store is in compliance with Kohl's policies and procedures.
• Partners with store personnel to address opportunities for improvement.
• Work to create a culture of honesty and impression of control in the store.
• Recruit and train new Loss Prevention Associates; Lead and supervise Loss Prevention Officers and Loss Prevention Service Specialists (select locations).
• Maintain customer service awareness.
• Act as a representative on behalf of Kohl’s on legal proceedings as needed.
• Additional tasks may be assigned

Skills

Interpersonal skills

Written communication

Independent work

Customer service

Decision making

Confidentiality

Attention to detail

Google Suite

Tools

Google Suite

Job description

Kohl's in Akron, OH is seeking a Loss Prevention Supervisor to protect assets and profitability by conducting external theft deterrence, internal investigations and shortage control. You will train associates, lead teams, and partner with store and corporate leaders to strengthen controls.

The role emphasizes communication, quick decision-making, and confidentiality while addressing opportunities for improvement through audits, compliance checks, and collaboration with law enforcement as needed.