Loss Prevention & Customer Safety Specialist

Ross Stores; Prince Frederick (MD); On-site; USD 25,000 - 36,000; Full time

Job summary

Ross Stores is seeking a Loss Prevention Specialist to protect customers and associates and deter theft at store entrances and on the floor. You will project a confident, courteous presence in company vest attire while maintaining safety and policy compliance.

You will work with Store Leadership and Loss Prevention teams to identify indicators of theft, communicate findings, and support programs that minimize shortages while delivering excellent customer service.

Qualifications

• Experience in loss prevention or security preferred.
• Strong customer service and communication skills.
• Ability to maintain professional appearance.

Responsibilities

• Ensure a safe and secure store environment for associates and customers.
• Greet customers and answer questions in a courteous manner.
• Monitor entrances/exits and identify suspicious behavior.
• Collaborate with Store Leadership and Loss Prevention teams.
• Adhere to company policies and best practices.

Skills

Customer service

Communication

Teamwork

Safety awareness

Job description

Ross Stores is seeking a Loss Prevention Specialist to protect customers and associates and deter theft at store entrances and on the floor. You will project a confident, courteous presence in company vest attire while maintaining safety and policy compliance.

You will work with Store Leadership and Loss Prevention teams to identify indicators of theft, communicate findings, and support programs that minimize shortages while delivering excellent customer service.