Loss Prevention & Customer Safety Associate

Burlington Stores; Warren (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Associate discount

Medical coverage

401(k) plan

Paid time off eligibility

Paid holidays

Paid sick time

Job summary

Burlington Stores is seeking a Shortage Control Associate to help maintain a secure shopping environment while delivering exceptional customer service in Warren, MI. You will monitor entrances, greet customers, and report theft or suspicious activity to management.

This part-time role requires staying aware, confident interaction, and adherence to safety standards. The position emphasizes collaboration with store leadership, training on shortage reduction programs, and maintaining a positive,

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations.
• Ability to stand and walk for extended periods and monitor store environment.
• Maintain confidentiality and exercise disciplined decision making.
• Ability to review, analyze and comprehend business trends.
• Excellent leadership and communication skills to foster relationships.

Responsibilities

• Monitor store entrances/exits to reduce opportunities for theft and ensure safety.
• Greet every customer with a warm smile and confident greeting.
• Identify theft incidents or suspicions and report to Manager on Duty.
• Train associates on shortage reduction programs and processes.
• Coordinate with store leadership to support secure store operations.

Skills

Customer service

Retail

Asset Protection

Loss Prevention

Operations

Communication

Job description

Burlington Stores is seeking a Shortage Control Associate to help maintain a secure shopping environment while delivering exceptional customer service in Warren, MI. You will monitor entrances, greet customers, and report theft or suspicious activity to management.

This part-time role requires staying aware, confident interaction, and adherence to safety standards. The position emphasizes collaboration with store leadership, training on shortage reduction programs, and maintaining a positive,