Loss Prevention & Customer Experience Specialist

Ross Stores; Springfield (MO); On-site; USD 30,000 - 45,000; Full time

Job summary

Ross Stores in Springfield, Missouri, is looking for a Loss Prevention Specialist to maintain a secure environment by deterring theft and ensuring a high level of Customer service. The role requires strong communication skills and the ability to work in a fast-paced setting.

Key responsibilities include monitoring store entrances, addressing potential theft indicators, training Associates in security measures, and ensuring compliance with all applicable laws. Candidates should have a high school education and preferable experience in retail supervision or loss prevention.

Qualifications

• One year retail supervisor experience or similar training preferred.
• One year loss prevention/security training preferred.
• Active Security Guard License preferred.

Responsibilities

• Provides visible presence at the store entrances/exits.
• Partners with Store Leadership to ensure compliance with Loss Prevention directives.
• Identifies suspicious behavior to prevent theft.

Skills

Strong communication skills

Excellent Customer service skills

Ability to work effectively in a fast-paced environment

Education

High School education or equivalent

AA degree preferred

Job description

Ross Stores in Springfield, Missouri, is looking for a Loss Prevention Specialist to maintain a secure environment by deterring theft and ensuring a high level of Customer service. The role requires strong communication skills and the ability to work in a fast-paced setting.

Key responsibilities include monitoring store entrances, addressing potential theft indicators, training Associates in security measures, and ensuring compliance with all applicable laws. Candidates should have a high school education and preferable experience in retail supervision or loss prevention.