Loss Prevention & Customer Experience Specialist

Kohl's; Massapequa (NY); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Benefits package

Associate discount

Paid time off

Job summary

Kohl's is hiring a Loss Prevention Service Specialist in New York. The role focuses on engaging customers, promoting outstanding service, and deterring theft.

You will be highly visible at the store entrance and cooperating with key departments to raise shortage awareness among associates. Your responsibilities include greeting customers, maintaining store appearance, performing security checks, and supporting CCTV operations to prevent loss.

Qualifications

• Excellent communication and interpersonal skills.
• Strong teamwork and collaboration abilities.
• High ethical standards and adherence to policies.

Responsibilities

• Greet and assist customers to promote service quality.
• Maintain neat appearance at store entrance and key departments.
• Conduct associate package checks as part of loss prevention.
• Perform building and physical security inspections to minimize shrinkage.
• Ensure a safe environment and respond to emergencies.
• Support CCTV surveillance with the loss prevention team.
• Build partnerships with store staff and law enforcement.
• Perform additional tasks as assigned.

Skills

Communication skills

Interpersonal skills

Collaboration

Ethical standards

Job description

Kohl's is hiring a Loss Prevention Service Specialist in New York. The role focuses on engaging customers, promoting outstanding service, and deterring theft.

You will be highly visible at the store entrance and cooperating with key departments to raise shortage awareness among associates. Your responsibilities include greeting customers, maintaining store appearance, performing security checks, and supporting CCTV operations to prevent loss.