Frontline Loss Prevention & Customer Care Specialist

Kohl's; Woodland Park (NJ); On-site; USD 22,000 - 32,000; Full time

Job summary

Kohl's in Woodland Park, NJ is seeking a Loss Prevention Service Specialist to engage customers, deter theft, and support store operations at the entrance and other key departments.

You will work to promote safety, conduct security checks, and assist in CCTV monitoring while collaborating with store leadership and local law enforcement. This role emphasizes visible presence and proactive loss prevention efforts.

Qualifications

• Strong communication and interpersonal skills are required.
• Excellent collaboration with store team is essential.
• Adherence to Kohl's policies and procedures is expected.

Responsibilities

• Promote customer service by greeting and supporting customer needs.
• Maintain neat store entrance appearance and assist in safety.
• Conduct associate package checks and building security inspections.
• Minimize loss by identifying security risks and responding to emergencies.
• Support CCTV surveillance with Loss Prevention team as needed.
• Build partnerships with store leadership and law enforcement.
• Perform additional duties as assigned.

Skills

Strong communication

Interpersonal skills

Collaboration

Job description

Kohl's in Woodland Park, NJ is seeking a Loss Prevention Service Specialist to engage customers, deter theft, and support store operations at the entrance and other key departments.

You will work to promote safety, conduct security checks, and assist in CCTV monitoring while collaborating with store leadership and local law enforcement. This role emphasizes visible presence and proactive loss prevention efforts.