Loss Prevention & Customer Service Specialist

Kohl's; Paramus (NJ); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health & Wellness benefits

401k plan

Associate discount

Job summary

Kohl's is seeking a Loss Prevention Service Specialist to engage customers, promote service, and deter theft. You will be highly visible at the store entrance and other key departments, helping raise shortage awareness among store associates.

The role emphasizes strong customer service and adherence to store policies in a fast-paced retail environment. Responsibilities include greeting customers, maintaining a neat entrance, conducting security checks and CCTV support, and partnering with law

Qualifications

• Strong communication and interpersonal skills are required.
• Excellent collaboration skills are essential for working with store teams.
• High ethical standards and adherence to Kohl's policies and procedures are required.

Responsibilities

• Greet and support customer needs to promote service.
• Keep entrance area neat and clean.
• Conduct associate package checks.
• Perform building and physical security inspections to minimize loss exposure.
• Promote a safe environment and respond to emergencies.
• Assist with CCTV surveillance with Loss Prevention team as needed.
• Build partnerships with store and law enforcement.
• Additional tasks may be assigned.

Skills

Strong communication

Interpersonal skills

Excellent collaboration

Ethical standards

Job description

Kohl's is seeking a Loss Prevention Service Specialist to engage customers, promote service, and deter theft. You will be highly visible at the store entrance and other key departments, helping raise shortage awareness among store associates.

The role emphasizes strong customer service and adherence to store policies in a fast-paced retail environment. Responsibilities include greeting customers, maintaining a neat entrance, conducting security checks and CCTV support, and partnering with law