Loss Prevention Specialist - Protect Profit & Investigate

Kohl's; Oceanside (NY); On-site; USD 26,000 - 41,000; Full time

Job summary

Kohl’s is seeking a Loss Prevention Officer in New York to protect store assets and reduce shrink. You will implement external theft deterrence programs, assist investigations, and partner with store teams, local law enforcement, and security networks.

You will monitor surveillance, complete case records, and support awareness efforts while upholding company guidelines. Strong decision-making, customer service, and confidentiality are essential.

Qualifications

• Ability to work independently with initiative.
• Strong customer service skills.
• Ability to make quick decisions in the company’s best interest.
• Uphold confidential information and investigations.
• Detail-oriented.

Responsibilities

• Create partnerships with store, law enforcement, and local network groups.
• Monitor customer and associate activities in the store and take appropriate action to prevent theft and recover merchandise through customer service in compliance with Company Guidelines.
• Conduct surveillance of external theft using CCTV surveillance equipment.
• Assist in internal theft investigations in compliance with Company Guidelines.
• Accurately complete and maintain all external and internal theft investigation case records according to Kohl’s standards.
• Act as a representative on behalf of Kohl’s on legal proceedings as needed.
• Inform Supervisors and Store Management of shortage control opportunities.
• Monitor store alarm system and EAS system.
• Support Loss Prevention awareness in the store.
• Additional tasks may be assigned.

Skills

Independent work

Customer service

Decision making

Confidentiality

Detail-oriented

Job description

Kohl’s is seeking a Loss Prevention Officer in New York to protect store assets and reduce shrink. You will implement external theft deterrence programs, assist investigations, and partner with store teams, local law enforcement, and security networks.

You will monitor surveillance, complete case records, and support awareness efforts while upholding company guidelines. Strong decision-making, customer service, and confidentiality are essential.