Loss Prevention & Safety Specialist — PTO & Benefits

Kohl's; Santa Maria (CA); On-site; USD 26,000 - 41,000; Full time

Benefits offered by this job

Work-life balance

Healthcare benefits

Retirement savings plans

Insurance programs

Job summary

Kohl's is seeking a Loss Prevention Officer to safeguard assets and drive shortage reduction across store operations. You will lead external theft deterrence programs and support internal investigations to protect profitability and provide safe, secure shopping experiences.

The role involves partnering with store teams, law enforcement, and local groups, while leveraging CCTV surveillance and loss-prevention best practices to minimize shrink and support brand integrity at the store level.

Qualifications

• Ability to work independently with initiative.
• Strong customer service skills.
• Ability to make quick decisions in the company’s best interest.
• Uphold confidential information and investigations.
• Detail-oriented.

Responsibilities

• Create partnerships with store, law enforcement, and local network groups.
• Monitor customer and associate activities in the store and take appropriate action to prevent theft and recover merchandise through customer service in compliance with Company Guidelines.
• Conducts surveillance of external theft using CCTV surveillance equipment; assist in internal theft investigations in compliance with Company Guidelines.
• Accurately complete and maintain all external and internal theft investigation case records according to Kohl’s standards.
• Act as a representative on behalf of Kohl’s on legal proceedings as needed.
• Inform Supervisors and Store Management of shortage control opportunities.
• Monitor store alarm system and EAS system.
• Support Loss Prevention awareness in the store.
• Additional tasks may be assigned

Skills

Independent work

Customer service

Decision making

Confidentiality

Detail oriented

Education

Loss prevention education

Tools

Surveillance techniques

Google apps

Job description

Kohl's is seeking a Loss Prevention Officer to safeguard assets and drive shortage reduction across store operations. You will lead external theft deterrence programs and support internal investigations to protect profitability and provide safe, secure shopping experiences.

The role involves partnering with store teams, law enforcement, and local groups, while leveraging CCTV surveillance and loss-prevention best practices to minimize shrink and support brand integrity at the store level.