Full-Time Loss Prevention Service Specialist*

Kohl's; New York (NY); On-site; USD 23,000 - 33,000; Part time

Job summary

Kohl’s in New York is seeking a Loss Prevention Service Specialist to promote customer service, deter theft, and maintain a secure store environment. You will be highly visible at the entrance and key departments, raising shortage awareness among associates.

Responsibilities include greeting customers, reinforcing neat store appearance, conducting package checks, and supporting CCTV surveillance with the Loss Prevention team. Experience in customer service or retail loss prevention is preferred.

Qualifications

• Strong communication and interpersonal skills.
• Excellent collaboration skills.
• High ethical standards and adherence to Kohl's policies and procedures.

Responsibilities

• Work to promote customer service in the store by greeting and supporting customer needs
• Promote a neat and clean store appearance at the entrance
• Conduct associate package checks
• Conduct building and physical security inspections to minimize exposure to loss
• Promote a safe environment for associates and customers and respond to emergencies
• Supports CCTV surveillance with other Loss Prevention associates as necessary
• Build partnerships with store and law enforcement
• Additional tasks may be assigned

Skills

Strong communication

Collaboration

Ethical standards

Job description

About The Role

As Loss Prevention Service Specialist, you will engage customers, promote customer service and provide deterrence to theft. You will be highly visible, spend most of your time at the store entrance and other key departments and work to raise shortage awareness among store associates.

What You’ll Do

• Work to promote customer service in the store by greeting and supporting customer needs
• Promote a neat and clean store appearance at the entrance
• Conduct associate package checks
• Conduct building and physical security inspections to minimize exposure to loss
• Promote a safe environment for associates and customers and respond to emergencies
• Supports CCTV surveillance with other Loss Prevention associates as necessary
• Build partnerships with store and law enforcement
• Additional tasks may be assigned

What Skills You Have

• Strong communication and interpersonal skills
• Excellent collaboration skills
• High ethical standards and adherence to Kohl's policies and procedures

Preferred

• Experience in a customer service environment
• Prior experience in retail loss prevention, security or law enforcement

Pay Range: $17.00 - $24.00

Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).