Loss Prevention & Customer Experience Associate — Flexible Hours

Burlington; Springfield (IL); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Competitive wage

Flexible hours

Associate discount

Medical coverage

401(k) plan

Paid time off

Paid holidays

Sick time

Job summary

Burlington Stores, Inc. is seeking a Shortage Control Associate to help maintain a secure shopping environment while delivering exceptional customer service. The role focuses on monitoring entrances, identifying theft indicators, and reporting incidents to management.

You will greet customers, assist associates, and help train staff on shortage reduction programs in a fast-paced retail setting. The position is part-time, offering competitive wages, flexible hours, and benefits eligibility per

Qualifications

• 1+ year of experience in customer service or loss prevention preferred.
• Ability to stand and walk for extended periods and monitor store environment.
• Excellent communication with customers and coworkers.
• Able to work nights, weekends, and holidays.
• Maintain confidentiality and disciplined decision making.

Responsibilities

• Monitor entrances and high-risk areas to reduce theft opportunities.
• Greet every customer with a warm, loud, friendly greeting.
• Identify and report theft incidents and suspicious subjects to Manager on Duty.
• Assist in training associates on shortage reduction programs.
• Uphold safety standards and professional appearance.

Skills

Customer service

Communication

Leadership

Attention to detail

Job description

Burlington Stores, Inc. is seeking a Shortage Control Associate to help maintain a secure shopping environment while delivering exceptional customer service. The role focuses on monitoring entrances, identifying theft indicators, and reporting incidents to management.

You will greet customers, assist associates, and help train staff on shortage reduction programs in a fast-paced retail setting. The position is part-time, offering competitive wages, flexible hours, and benefits eligibility per