Retail Loss Prevention & Customer Service Pro

The TJX Companies, Inc.; Lake Forest (CA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Healthcare options

Job summary

The TJX Companies, Inc. in Lake Forest, CA is seeking a Store Associate to join our HomeGoods team. You will support customers, maintain store partnerships with teams and Loss Prevention, and help create a positive shopping environment.

You'll engage customers, observe procedures, and participate in shrink reduction programs while working a flexible schedule. The role offers competitive pay and benefits aligned with our inclusive culture.

Qualifications

• 0-2 years retail or security experience.
• Excellent communication and judgment.
• Able to work a flexible schedule.

Responsibilities

• Supports a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention.
• Provides timely, courteous and knowledgeable service to customers.
• Engages customers, providing support and creating a positive shopping environment.
• Provides an effective deterrent to theft through customer engagement and a professional and knowledgeable presence.
• Observes accurate checkout procedures for customers and Associates.
• Communicates shrink-related concerns to Store Management and Loss Prevention.
• Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives.
• Coordinates and completes shrink-related activities in partnership with Store Management and Loss Prevention.
• Supports and participates in store shrink reduction goals and programs.
• Promotes a culture of honesty and integrity; maintains confidentiality.
• Encourages Associate use of shrink reduction resources.
• Promotes safety awareness and supports maintenance of a safe environment.
• Follows through on commitments; accomplishes goals with minimum supervision.
• Adheres to all labor laws, policies, and procedures.
• Performs other duties as assigned

Skills

Customer service

Communication

Teamwork

Schedule flexibility

Job description

The TJX Companies, Inc. in Lake Forest, CA is seeking a Store Associate to join our HomeGoods team. You will support customers, maintain store partnerships with teams and Loss Prevention, and help create a positive shopping environment.

You'll engage customers, observe procedures, and participate in shrink reduction programs while working a flexible schedule. The role offers competitive pay and benefits aligned with our inclusive culture.